Refund Policy
Last updated: August 6, 2026
BucketBuddy is operated by Talk Digital. We want you to be happy with your Pro subscription. This policy explains how refunds work.
30-day money-back guarantee
If you are not satisfied with BucketBuddy Pro, you may request a full refund within 30 days of your original purchase date (for both monthly and yearly plans). Renewals may also be refundable — please contact us or Paddle as soon as possible after the renewal charge.
How to request a refund
Our payments are processed by Paddle.com, our Merchant of Record. Paddle handles all refunds. To request a refund:
- Go to paddle.net, enter the email address you used to purchase, and follow the link Paddle sends you to see your order and request a refund; or
- Contact us through the Help centre and we will forward your request to Paddle on your behalf.
Please include the email address used at checkout and, if possible, the Paddle order number from your receipt email. Approved refunds are returned to your original payment method; timing depends on your bank or card issuer.
Cancelling your subscription
You can cancel a subscription at any time from the Billing page(Manage subscription). Cancellation stops future renewals; you keep Pro access until the end of the current billing period. Cancelling does not automatically issue a refund for the current period — request one using the steps above if you would like the current charge refunded.
More information
Paddle's own consumer refund terms are available in the Paddle Refund Policy and Paddle Buyer Terms. Nothing in this policy limits any statutory refund rights you may have as a consumer.
See also our Terms & Conditions and Privacy Notice.